We sell and ship products only within the continental United States, Alaska, and Hawaii. No shipments can be made to APO or FPO addresses, United States territories, or addresses outside the United States. We reserve the right to reject any order, and/or limit the quantities on any order, without giving any reason. LUK Store may, at its own discretion, limit or cancel quantities purchased per person, per household or per order.
Return and Refund Policy
All product returns require a Return Material Authorization (RMA) from us. Please contact us for a RMA number before you sending the product to us.
We are committed to guarantee the highest quality of our products. If you receive the wrong product due to our mistake, or the product is defective, we will refund you 100% including the original shipping cost (if applicable) that you paid. We will also refund you the cost of your return shipping provided that you use UPS Ground shipment or other designated methods determined by us.
Any unopened and originally sealed product could be returned within 14 calendar days of the receipt of the product. There will be 15% restocking fee applied to all unopened and original sealed product returns. The original shipping cost (if applicable) and your return shipping expense are not refundable in this case.
Please note that you must obtain a Return Authorization Number from us for ALL product returns before you could send it back to us. We reserve the right to inspect all returned products and revise the eligibility for the refund after we receive it.